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Frequently asked questions
Do you offer free shipping?
Yes. We offer free standard shipping on all orders over £50.
How much is shipping for orders under £50?
Orders below £50 are charged a flat shipping fee of £4.99.
How long will my order take to arrive?
Orders are processed promptly and dispatched using our available delivery service. Delivery times may vary depending on your location and the selected shipping method.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can only make changes before the order has been processed or dispatched.
What payment methods do you accept?
We accept PayPal, Worldpay, and Google Pay.
What should I do if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order details and, where appropriate, photographs of the issue. Our team will help you resolve the problem.
“We’re dedicated to delivering a seamless, secure, and 100% discreet shopping experience”